Print Club

Frequently Asked Questions

About the Print Club

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What is the Ash & Fables Print Club?

The Ash & Fables Print Club is a monthly fantasy fine-art subscription featuring original artwork, paper goods, and a glimpse into the continuing Ash & Fables Chronicles. Each edition includes a hand-signed fine-art print, companion paper goods, and other collectible pieces inspired by the month's collection of paintings.

What is included each month?

Each monthly package includes the items listed on the Print Club product page, including a hand-signed fine-art print, art postcard, bookmark, vinyl sticker, The Ash & Fables Chronicles newsletter, and other artistic details inspired by the month's collection.

How much does the subscription cost?

The Print Club is $16 per month, plus applicable sales tax (shipping included).

Is there a minimum commitment?

No. You may cancel, pause, or skip your subscription at any time before your next renewal date.

Can I purchase past editions?

At this time, previous Print Club editions are not available for purchase. Reprints or past editions may become available in the future, subject to availability.

Sign-Up & Billing

When should I subscribe?

Subscriptions are open through the 25th of each month for the following month's edition.

For example:

  • Subscribe between January 1–25 → Receive the February edition
  • Subscribe between January 26–30 → Receive the March edition
What happens if I subscribe after the 25th?

Subscriptions placed after the monthly cutoff will begin with the edition after next.

For example:

  • Subscribe on January 28th → Receive the March edition

Because subscriptions renew automatically on your purchase date, customers who join near the end of the month may be charged again before receiving their first package.

For example:

  • Subscribe on January 28th
  • Renewal: February 28th
  • First package: March edition
When will I be charged?

Your subscription automatically renews each month on the same calendar date as your original purchase.

Does the subscription renew automatically?

Yes. Your subscription automatically renews each month until you cancel, pause, or skip through your customer account portal.

Does sales tax apply?

Sales tax will be charged where required by applicable law.

Managing Your Subscription

Subscription Terms & Policies
How do I manage my subscription?

You can manage your subscription at any time through your customer account portal.

Can I cancel at any time?

Yes. You may cancel your subscription before your next renewal date.

Can I skip a month?

Yes. Upcoming editions can be skipped through your customer account portal.

Can I pause my subscription?

Yes. You may pause your subscription through your customer account portal.

Can I update my address?

Yes. Please update your shipping address through your customer account portal before the next shipment is prepared.

Can I change my payment method?

Yes. Payment information can be updated through your customer account portal.

What happens if my payment fails?

If payment cannot be processed, your subscription may be paused or canceled until a valid payment method is provided.

Shipping & Delivery

Shipping Policy
When will my package ship?

Print Club packages are typically mailed around the first of each month.

How is the Print Club shipped?

Packages are sent through USPS stamped mail ("snail mail").

Is shipping included?

Yes. Shipping within the United States is included in your subscription price.

Is tracking included?

No. Print Club packages ship via standard mail without tracking numbers.

How long does delivery take?

Please allow up to 14 business days after receiving your shipping confirmation email for delivery. Please take into account USPS delays and Holidays.

What if my package has not arrived?

If your package has not arrived after 14 business days from your shipping confirmation email, please fill out the replacement request form

What if my package is returned?

Packages returned due to an incorrect address may require additional postage to be resent. Please ensure your shipping information is up to date before each shipment.

Do you ship internationally?

At this time, the Ash & Fables Print Club ships only within the United States.

Returns & Replacements

Refund Policy
What is your return policy?

Due to the nature of subscriptions and printed goods, all Print Club sales are final.

What if my package arrives damaged?

If your package arrives damaged, please fill out the replacement request form so we can review the issue and arrange a replacement if appropriate.

What if an item is missing?

Please please fill out the replacement request form if something is missing from your package, and we will do our best to help.